One of the […]
How do we keep pace between what we are offering and rapid movements in our market? How do we demonstrate our value in a shifting normal? The answer is communication built on listening.
Setting clear expectations with clients, customers and colleagues is vital in business. When you don’t do this well, there is a world of hurt and frustration. Here are a few basic yet often elusive tips to setting expectations.
Ideas that never come out of our heads never go anywhere. Writing down our thoughts, feelings, and intentions is the first step in moving us closer to our aspirations.
Somehow people have gotten the idea that being vulnerable can be a powerful marketing tool. And it might be if it’s genuine. But vulnerability to sell feels more like manipulation than genuine connection. What is, after all, true vulnerability?
Something in your business has gone wrong and you are flooded with angry, negative comments. What do you do? Sometimes a statement is called for. Here are some tips for crafting the right response.
If you find that your clients or bosses aren’t getting what you have to say, it may be because you are starting your communications in the middle.
Are we spending so much time in meetings that we aren't getting our work done and causing ourselves a lot of stress?
Being able to give constructive criticism is so important and now more than ever when we don’t have the benefit of in-person communication.