This Is One of The Most Powerful Communications Tools

Empathy is key to effective communication. When you get to step inside someone else’s world and understand what is driving their actions, you can achieve breakthroughs. Empathy is about respect and respect leads to trust.

By |2022-02-03T23:06:29-05:00March 23rd, 2021|Categories: Leadership|Tags: , , , , , , |

Communications: Reducing the Trust Deficit

Brian Williams may have disappeared from our television screens.  But the issue that led to his becoming the news instead of merely reporting it, has not—and that is, trust.   For a journalist who is supposed to seek and tell the truth, embellishing the truth is careless malpractice.

By |2022-02-23T12:55:58-05:00March 1st, 2015|Categories: Influence and Thought Leadership|Tags: , , , , , , , |
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