Yes, I Had a Great Customer Experience

Good customer service seems in short supply these days and we are almost surprised when we encounter it. A recent experience demonstrated the power of showing customers you care. Read more.

By |2022-01-14T17:50:06-05:00May 25th, 2021|Categories: Marketing|Tags: , , , , , , |Comments Off on Yes, I Had a Great Customer Experience

How to Care for Others in Need

When the chips are down, people want to help but they don't know how. Taking cues from SMART strategic planning, this blog post offers some practical advice on how to deliver SMART support to colleagues and others facing personal or professional crises.

By |2022-01-14T17:43:58-05:00July 23rd, 2019|Categories: Audience Engagement|Tags: , , , , |Comments Off on How to Care for Others in Need
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