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6 Ways to Talk Your Way Through Conflict

Turn on any newscast and you have an opportunity to learn how to deal with conflict.  Nothing feels more pressure-filled than being interviewed by a reporter on live television. There are no opportunities for do-overs, and what you say or how you present yourself is on view for millions. 

Clean up your messages Now!

The New Year is a time of recharging and starting over. For me, it’s a time for the annual purge of the files. I’m a pack-rat who never met a piece of paper I didn’t want to keep.  Every year, I vow not to do this, but somehow I end up with home-office files stuffed with cable company bills, medical insurance explanations of benefits, and tons of articles I find on the internet to read later. 

By |2018-06-13T09:35:05+00:00January 17th, 2018|Categories: Branding and Positioning|Tags: , , , , |0 Comments

Beware What You Say in Public; You Just Might Get Fired

On a hot summer day in 1999, I was driving to a meeting that my boss asked me to attend in his stead.  Traffic was bad. I was late and frustrated that I would not be showing up on time.  I’m speeding along the George Washington Memorial Parkway in Virginia and someone cuts me off. Annoyed, I flipped her the bird.

The Amazing Superpower of a Great Metaphor

Some people view TED and TEDx events to be inspired, to learn and to connect with other seekers and skeptics.  This year’s TEDx Mid-Atlantic – with the theme of Superpowers – certainly had all of those components.  But as a communications professional who works with executives and their teams on how to be understood to drive value and positive change, I listened to the talks with a different ear.

The Power of Communicating in Shades of Gray

I don't know about you but I am tired of a black and white world that squeezes out the shades of gray. We live in a culture where everything seems to be “either/or.”  It is us vs. them.  For or against.  My way or the highway.  Fragmentation and confrontation occurs in every aspect of our lives.

By |2018-06-13T10:24:15+00:00January 17th, 2017|Categories: Branding and Positioning|Tags: , , , , , |0 Comments

Don’t Let the Emoji Get the Best Of You

A few years ago, I heard an NPR story about a man who had translated Herman Melville’s Moby Dick into emoji.  It seemed yet another cruel assault on the English language and, for that matter, on language in general.