For weeks, I have been helping clients find their voice to bear witness to the horrific killings of George Floyd, Breonna Taylor and Ahmaud Arbery, while struggling to find my own. There are no perfect words. What matters is that first we speak our truth and not stay silent and then take meaningful action to back up our words.
There is something magical about the human voice that can’t be replicated in an email or text. At a time of physical distancing, the phone is making a come back. Here are some tips to make the most of reaching out and touching someone.
The New Year is a time for renewal, reset and getting our lives into shape. Now is a great time for your company or organization to tone its communication muscle. Make these resolutions to get you on your way.
When the chips are down, people want to help but they don't know how. Taking cues from SMART strategic planning, this blog post offers some practical advice on how to deliver SMART support to colleagues and others facing personal or professional crises.
Most business messaging fails because it speaks to what we do not why it matters to our audience. Break out of the list maker syndrome that ticks off all the products and services you offer. Instead, make your case by talking about great things that can and will happen with and through you. Get people excited about the big things so that they understand why all the smaller things you do every day are so important—and how they fit into making things better for the people you need and want to reach most.
In this digital age, when with the push of button we can reach masses, we’ve lost sight of the most important aspect of communication – meaningfulness. Rather than trying for quantity, we should be thinking about quality. So in 2019 here are five things you can do to enhance the quality of your communication.
Turn on any newscast and you have an opportunity to learn how to deal with conflict. Nothing feels more pressure-filled than being interviewed by a reporter on live television. There are no opportunities for do-overs, and what you say or how you present yourself is on view for millions.
The New Year is a time of recharging and starting over. For me, it’s a time for the annual purge of the files. I’m a pack-rat who never met a piece of paper I didn’t want to keep. Every year, I vow not to do this, but somehow I end up with home-office files stuffed with cable company bills, medical insurance explanations of benefits, and tons of articles I find on the internet to read later.
On a hot summer day in 1999, I was driving to a meeting that my boss asked me to attend in his stead. Traffic was bad. I was late and frustrated that I would not be showing up on time. I’m speeding along the George Washington Memorial Parkway in Virginia and someone cuts me off. Annoyed, I flipped her the bird.
Some people view TED and TEDx events to be inspired, to learn and to connect with other seekers and skeptics. This year’s TEDx Mid-Atlantic – with the theme of Superpowers – certainly had all of those components. But as a communications professional who works with executives and their teams on how to be understood to drive value and positive change, I listened to the talks with a different ear.