Is It Me Or My Messaging?
When your stakeholders don’t respond to your efforts to engage, one of the first things businesses do is pull up their messaging stakes, only to create more confusion. Avoid pivoting too soon and too quickly.
Be Prepared to Make People Angry
No matter how well-intentioned, a campaign you launch, a statement you make, or something you do will make some of your stakeholders angry. Thinking about the downside before you step out in public can prepare you to manage it if it happens.
How Interesting Are You?
The best personal brands are built on communicating results and impact not a laundry list of tasks.
Boy, I Wished You Hadn’t Asked Me That
When asked a question we don’t want to answer, the easiest thing to do is say “no comment.” And that can raise more questions. Here are a few tips for dancing around uncomfortable questions.
This Is One of The Most Powerful Communications Tools
Empathy is key to effective communication. When you get to step inside someone else’s world and understand what is driving their actions, you can achieve breakthroughs. Empathy is about respect and respect leads to trust.
We Have A Communications Problem
More often than not, enterprises believe that they have a communications challenge when there is something else amiss. Use a communications lens to frame challenges to uncover what is really holding you back. Rethink communications as a tool to strengthen your business.
Lessons From Stand Up Comedy
The valuable lessons I learned about presentations when performing open mic at a comedy club.
Your Message Matters But So Does the Messenger
The wrong messenger will cause people to ignore you or worse not to feel confident about doing business or working with you. You want people who can get the point across and get results.
Would You Like To Be The Habit Your Customers and Client’s Don’t Want to Break?
Do you make it easy for your customers and clients to do business with you? Can they find you easily? Is it easy to access your product or service?
Burying the Lead
If you find that your clients or bosses aren’t getting what you have to say, it may be because you are starting your communications in the middle.