Navigating the Pandemic with Gina Schaefer
In this episode, Gina Schaefer shares her secrets of staying power and success: hint listen to everyone carefully and be prepared to communicate often and in different ways.
Navigating the Virtual World with Beth Brummel
Beth Brummel talks about culture in workplaces and how their culture has shifted due to the impact from Covid and working from home and if it’s a good shift
Navigating the Virtual World with Alex Orfinger
Alex Orfinger shares his thoughts on the revenue model for the virtual events versus the way he had thought about it before the pandemic.
A Trip that Spawned a New Direction
How many of us shroud ourselves in metaphorical clouds of fog that prevent our bosses, would-be clients, partners, and even our own teams from seeing our value?
I Was Suddenly Out of Focus
How do we keep pace between what we are offering and rapid movements in our market? How do we demonstrate our value in a shifting normal? The answer is communication built on listening.
Do You Know Why People Stay at Your Organization?
What if leaders took the time to ask employees, why they stay. You’d learn a lot of valuable information about what is working. Checking in with folks about why they stick with you may avoid the exit interview.
No One Ever Wants to Talk About Failure
No one ever wants to talk about failure. But failure can be an incredible, albeit tough teacher. Learning from our mistakes and missteps enables us to grow professionally and personally.
Yes, I Had a Great Customer Experience
Good customer service seems in short supply these days and we are almost surprised when we encounter it. A recent experience demonstrated the power of showing customers you care. Read more.
When Do The Best Ideas Emerge in a Meeting?
The organizations that will thrive in this new, shifting normal are those that can build a creativity culture with their teams. Brainstorming sessions are part of the process. When do the best ideas surface? Read more.
Is Bigger Really Better?
In business, we celebrate scale. There are greater efficiencies, access more to more resources and greater impact. But is bigger really better? Just because a business is small doesn’t mean it thinks small or doesn’t make an impact. Ignore small business at your peril.