Boy, I Wished You Hadn’t Asked Me That
When asked a question we don’t want to answer, the easiest thing to do is say “no comment.” And that can raise more questions. Here are a few tips for dancing around uncomfortable questions.
This Is One of The Most Powerful Communications Tools
Empathy is key to effective communication. When you get to step inside someone else’s world and understand what is driving their actions, you can achieve breakthroughs. Empathy is about respect and respect leads to trust.
We Have A Communications Problem
More often than not, enterprises believe that they have a communications challenge when there is something else amiss. Use a communications lens to frame challenges to uncover what is really holding you back. Rethink communications as a tool to strengthen your business.
Lessons From Stand Up Comedy
The valuable lessons I learned about presentations when performing open mic at a comedy club.
Your Message Matters But So Does the Messenger
The wrong messenger will cause people to ignore you or worse not to feel confident about doing business or working with you. You want people who can get the point across and get results.
Would You Like To Be The Habit Your Customers and Client’s Don’t Want to Break?
Do you make it easy for your customers and clients to do business with you? Can they find you easily? Is it easy to access your product or service?
Burying the Lead
If you find that your clients or bosses aren’t getting what you have to say, it may be because you are starting your communications in the middle.
I’m Sorry I Called You
We have become dependent on text and email as communication vehicles and when applied properly, they are great tools for communication.
Are We Spending Too Much Time At Meetings At Work?
Are we spending so much time in meetings that we aren't getting our work done and causing ourselves a lot of stress?
Constructive Criticism
Being able to give constructive criticism is so important and now more than ever when we don’t have the benefit of in-person communication.