Customer Service: Communications + Action Conveys Caring

In this day of impersonal “press 1 for more options” customer service, PNC Bank really does stand out.  They’ve made it a competitive advantage to provide the best in service – and they really do.  I switched banks about six months ago because I got tired of the unfriendly treatment I got at the big, global bank I had been with for nearly 20 years.

By |2018-11-21T08:43:52-05:00March 1st, 2013|Categories: Audience Engagement|Tags: , , , |0 Comments
Go to Top