Bad things happen to good companies and organizations. While most organizations worry about their reputation externally, it is equally important to make sure you are communicating to the people who are responsible for that reputation – your employees. Here are some tips to deliver bad news in a good way.
Enterprises spend millions on external branding, messaging and websites while neglecting their most important audiences–their own employees.
Every day we are bombarded with false messages that try to capture our attention and get into our wallets or our hearts. Creative scammers armed with sophisticated technology manipulate audio and video and make it harder and harder to determine what’s authentic. What’s real?
Authenticity matters. Lying and truth distortion are nothing new. But at a time when technology can mimic our image, our voice, and our words – and create doppelgangers that appear more real than ourselves
Some years ago, I found myself in editorial purgatory--working on a speech for my boss and going around and around in search of the next great sound bite. Then, after the 13th draft, inspiration struck. I declared editorial independence with a copy of the Declaration of Independence.
Communication apprehension is welling up in you. You are meeting with your boss and presenting your proposal for a new project. Your boss challenges you at every turn and you can’t seem to muster any counter-arguments. Instead of crawling under your desk, use these techniques.
When we think about how we respond when the unexpected happens, we tend to focus on what to do in a crisis. But how do we prepare to meet the moment where a chance encounter can propel us to something great. Here are a few tips.
Our very humanity is under assault. And we’re doing it to ourselves. At a time when we have more ways to communicate and connect, we are actually divided, distrustful and disengaged from each other.
Organizations sometimes invest in planning retreats for team building or exploring new solutions, when, in reality, they only want to convince the team to do what management wants. It’s an approach that devalues employees or partners and erodes trust.
Attention spans are short. Inboxes and social media […]
