Business settings are fertile ground for heated workplace conversations, where stakes are high and diverse opinions often collide. Knowing how to de-escalate a situation at work is an invaluable skill for maintaining collaboration and productivity.
As we approach Q4, it’s crucial to take stock of where your communication strategy stands and how to align it with your 2025 goals. Careful planning now will ensure you’re ahead of the curve and ready for the ever-changing landscape.
Effective business communications fosters collaboration, drives projects forward, and builds strong relationships. The key lessons can be broken down into two overarching buckets: substance and style.
Ever feel like your messages are getting lost in translation? Learn 5 communication mistakes to avoid and become a clear, concise, and confident communicator.
I Just Don’t Want to Look Bad It’s a refrain we hear from our public speaking and spokesperson training clients. At the core of this sentiment is a fear of being judged, of making a mistake, of feeling shame and embarrassment, and of being perceived as less than or incompetent.
With 2023 in the rear view mirror, what does 2024 hold? If you haven’t updated your communications strategy, now is the perfect time to do so. And if you don’t have a communications plan, it isn’t too late.
One of the biggest challenges for organizations is speaking with a consistent and compelling voice. Silos abound, and even enterprises with a positioning platform find it difficult for their internal communication strategy to take hold in their organization.
When a friend of mine recently retired from the job she held for seven years, she decided to be totally honest in her exit interview. Freed from the need for an employer’s reference, she felt comfortable being honest, yet respectful, about why she was leaving—despite their offer of more money and flexibility to stay.
We’ve all been in retreats or meetings that go off the rails, are unproductive or unnecessary. Why? Poor planning, lack of an agenda and insufficient management of the conversation. As a result, meetings are viewed with dread as time wasters, and opportunities to tap into the collective wisdom of teams to identify solutions and advance fresh thinking that opens up possibilities for business growth are missed. Worse yet, a poorly run meeting can deepen disagreement and discord.
