This was a question a young nonprofit communicator asked one of my clients who turned to me for an answer. I didn’t know whether to be amused or discouraged because it was the wrong question. The real challenge isn’t just about learning to “speak business” but about understanding the nuances of corporate lingo and how to apply it strategically.

Master uncertainty reduction in communication to navigate change with clarity. Learn strategies to foster trust, reduce fear, and keep your team aligned during transitions.

There is a saying that the pen is mightier than the sword.  Words indeed have power.  They can inspire good work and offer comfort and encouragement. They can also confuse and offend, sometimes unintentionally. 

For me, December is a time of reflection–where I’ve been this past year and where I want to go in the year ahead. This year represents a particular moment for me and my company.  Next June, Wainger Group will celebrate our 25th Anniversary. A quarter century ago, I could never have imagined I would be where I am today doing what I love.

Business settings are fertile ground for heated workplace conversations, where stakes are high and diverse opinions often collide. Knowing how to de-escalate a situation at work is an invaluable skill for maintaining collaboration and productivity.

Discover why investing in employees should be a top budget priority. Learn how employee development and communication can drive business success and long-term growth.

The start of my Masters program at St. Johns College has been eye-opening, thought-provoking, and affirming all at once. It has taxed my mind, my heart, and my budget and yet, it is all worthwhile.  

Effective business communications fosters collaboration, drives projects forward, and builds strong relationships. The key lessons can be broken down into two overarching buckets: substance and style.